Talent retention in Pfizer SA-Biopharma.
Date
2013
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Abstract
Businesses are currently operating in a fiercely competitive environment. Businesses
must therefore employ strategies to differentiate themselves from their competitors.
Thanks to modern technology, most businesses have access to efficient systems and
equipment. However, the organisation’s people need to be developed to become highly
valued assets. This dissertation examines talent retention as a business strategy. The
main aim of the study is to uncover employee perceptions of talent retention. This will
be a determinant of whether they believe the company has their best interests at heart
and deserves their loyalty.
From a total population of 320 employees at Pfizer SA-Biopharma, a non-probability
sample of 231 employees was selected. A combination of purposive and simple random
sampling was used. The sample was made up of 23% males and 76% females. The
majority (46%) of the sample had less than five years’ tenure at the company. Each
respondent had access to a computer and to the internet provided by the company. The
researcher developed a web-based questionnaire to collect data. Statistical analysis
revealed that a relationship exists between talent retention, talent management and an
individual’s intention to leave the company. A salient feature of the study is that
respondents are not entirely convinced of the existence or success of a talent retention
programme but are in favour of it and want to be recognised for their efforts. The main
recommendation/s of the study reveals that although management has a staff retention
policy in place, the employees are either not aware of it or do not believe that it exists.
This indicates that communication with employees is of utmost importance.
The results reveal that Pfizer SA-Biopharma would definitely benefit from having a talent
retention strategy in place and this would encourage people to remain loyal. Lower staff
turnover means less expenditure in terms of the recruitment and training of replacement
staff. The study can benefit the organisation as it will help it to realise that people
represent an asset that can differentiate the company from its competitors.
Description
Master of Business Administration. University of KwaZulu-Natal, Durban 2013.
Keywords
Personnel management--South Africa., Employee retention--South Africa., Theses--Business administration., Talent management., Retention., Pfizer SA-Biopharma.