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dc.contributor.advisorBayeni, Sibusiso Douglas.
dc.creatorBhikisha, Mqondisi.
dc.date.accessioned2015-01-22T13:15:55Z
dc.date.available2015-01-22T13:15:55Z
dc.date.created2012
dc.date.issued2012
dc.identifier.urihttp://hdl.handle.net/10413/11884
dc.descriptionM. Ed. University of KwaZulu-Natal, Durban 2012.en
dc.description.abstractIn this research, I examined challenges facing performance management on school effectiveness using Integrated Quality Management System as a tool. I presented what was happening in terms of teacher appraisal in South Africa before the introduction of Integrated Quality Management System. In this research, I presented background and reviewed literatures on performance management, performance appraisal, teacher appraisal and IQMS. I also looked at the challenges and benefits during the administering of IQMS in the schools. In carrying out this research, I employed qualitative method and case study methodology. I used semi-structured interview. My participants were 6 Heads of Departments and 12 educators from the schools who excelled in grade 12 results in 2010. I used interpretative paradigm and content analysis in order to interpret and analyse data collected from three secondary schools. I presented summary, finding, and conclusion in the fifth chapter. I also explored topic for further research.en
dc.language.isoen_ZAen
dc.subjectTotal quality management in education -- South Africa -- KwaZulu-Natal.en
dc.subjectSchool management and organization.en
dc.subjectTheses -- Education.en
dc.titleThe challenges of performances management on school effectiveness : an integrated quality management system perspective.en
dc.typeThesisen


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